Comments on: Why I’m not buying from your shop

By: Dorothy Winchell

Dorothy Winchell — Mon, 25 Jan 2010 16:10:22 +0000

Yup, that’s pretty disappointing as well.

By: Dorothy Winchell

Dorothy Winchell — Mon, 25 Jan 2010 16:09:22 +0000

Good point, Mary. I need to drag out my necklace display for photos of finished jewelry. I don’t like to photograph them on myself since I have an unpleasant scar across my neck from a surgery, but I will keep that in mind.

By: Emanda

Emanda — Sun, 24 Jan 2010 18:51:10 +0000

Wow! You are so right on all accounts.

I see you are part of the Virtual Bead Soup Party, so am I. What fun!

Emanda

By: Mary Sullivan

Mary Sullivan — Sat, 23 Jan 2010 18:38:04 +0000

Forgot one! It’s always disappointing when the photograph shows a greater quantity of items than the listing is for – e.g., 10 beads are shown but the listing is really for two. Sometimes it’s obvious from the price – if it’s 3.00 it can’t possibly be for all 10 handmade ceramic beads, but sometimes it isn’t and it feels like “bait and switch” or false advertising.

By: Mary Sullivan

Mary Sullivan — Sat, 23 Jan 2010 18:19:41 +0000

This is so right-on!

Other wishes for sellers – I love it when the photographs show the effects of gravity, i.e., if earrings, show them hanging off a teacup if not on a person; if a necklace or bracelet, show it on a person or on a prop so we can see how it hangs.

Similarly, if beads, show them strung and not just loose – it’s easier to see how they will look in a finished piece. Pendants and charms are ok flat.

The combined experience of description and visual has to be the next best thing to my being able to pick it up and feel it.

By: Julie Nordine

Julie Nordine — Wed, 20 Jan 2010 05:48:31 +0000

Loved your list, Dot…. the fuzzy pictures always makes me scratch my head. )

By: Jessica Sharrah

Jessica Sharrah — Mon, 18 Jan 2010 22:32:28 +0000

Excellent post!

By: Erin Prais-Hintz

Erin Prais-Hintz — Mon, 18 Jan 2010 19:23:49 +0000

Spot on! I am an Etsy stalker, and used to be on eBay. And I am considering a run at Etsy, so these tips are something I desperately want to know. Thanks for your insight! Enjoy the day! Erin

By: donna

donna — Mon, 18 Jan 2010 18:31:33 +0000

You seem to have nailed ALL of my peeves. I have been an ETSY and EBAY shopoholic for several years and I just don’t understand why some people don’t get it. (shrug) A fair shipping price speaks volumes. I won’t even click on the kooky typing you mentioned in #5.

I look forward to your tips. I have new shop and may have my head-in-the-sand, too, but I think (hope) I am ok on the above 5.

Thanks for the chuckle and validation that I am not the only one getting peeved!